GroupGreeting.com (the “Website”) is owned and operated by Stergeron LLC dba GroupGreeting, a California limited liability company (“Stergeron”, “GroupGreeting”, “we”, “us”, or “our”). The following terms of use (these “Terms of Use” or these “Terms”) comprise a binding agreement between you and Stergeron, and govern the use of the Website. We may update these Terms from time to time, and the updated Terms will be effective immediately upon posting to the Website. If you do not agree to the updated Terms, you must stop using the Website and may delete your account by contacting us at [email protected]. Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Terms.
By creating an account on the Website, using the Website to purchase any card, annual subscription plan, gift card or any GroupGreeting Products, as such term is defined below, or otherwise accessing or using the Website for any reason, you agree to be bound by these Terms of Use and the Privacy Policy, which can be found at this link https://www.groupgreeting.com/privacy and is incorporated by reference. If you do not agree to be bound by all of these Terms of Use or our Privacy Policy, you may not access or use the Website.
THESE TERMS OF USE CONTAIN A CLASS ACTION WAIVER AND BINDING ARBITRATION PROVISION TO RESOLVE DISPUTES ARISING FROM USE OF GROUPGREETING SERVICES. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN DISPUTE RESOLUTION SECTION BELOW.
Our Services
Our mission is to connect users with their colleagues, friends, loved ones, and anyone they want to reach out to by giving them the ability to seamlessly send and customize e-greeting cards. To help advance this mission, we provide the products and services described below to you:
GroupGreeting is a platform that allows you to purchase, create, customize, share, and send e-greeting cards and other related products and services, whether on an ‘a la carte’ basis, or through a customized subscription plan (collectively, the “GroupGreeting Products”).
Your Responsibilities
To access the GroupGreeting Products, you may be required to sign up for an account and provide an email address and password. You agree to provide us with accurate, complete, and current registration information about yourself. While we use commercially reasonable efforts to protect any personal information that you provide, we cannot and do not offer any guarantees that the Website will be free from any attacks or compromise.
You agree to maintain the confidentiality of your account credentials and understand that you are responsible for all activity under your account. We recommend using a strong, unique password and keeping it private.
User Content Disclaimer
You are solely responsible for all of the messages, material, information, images, audio, video, media, URLs, text, comments, or any other type of content (collectively, “User Content”) that you generate or submit on or through GroupGreeting.
You retain all ownership rights to your User Content. By submitting User Content to GroupGreeting, you grant Stergeron a limited, non-exclusive, worldwide, royalty-free, and sublicensable license to host, store, reproduce, transmit, display, and otherwise use such User Content solely as necessary to operate, provide, and improve the Website and GroupGreeting Products. This license exists only for the purpose of enabling your use of the Website and GroupGreeting Products and ends when your User Content is deleted from our systems. We do not use your User Content for advertising or commercial purposes unrelated to GroupGreeting without your consent.
You agree to use GroupGreeting at your own risk. We do not pre-screen User Content and are not responsible for, and do not endorse, any content posted or created by other users. Accordingly, we may not be held liable, directly or indirectly, for any loss, damage, offense, or harm caused to you in connection with any User Content posted by another user. However, please report any concerns you have regarding any User Content to our team at [email protected].
You understand and agree that any customized GroupGreeting Products that you purchase and send to others are only private to the extent that only those who have the link for your GroupGreeting Products (“Links”) can access them, but such GroupGreeting Products and Links are not indexed or password protected. We do not share any Links with third parties or other users, and you are solely responsible for any party with whom you share any Links, and how such Links may be shared, including without limitation via email, text, website, messaging applications, social media, or any other medium through which your Links can be shared.
We reserve the right, but are not obligated, to remove any User Content on the Website that we deem in our sole discretion to be lewd, offensive, obscene, inappropriate, unlawful or in violation of the Rules of Conduct below, or these Terms of Use.
Ability to Accept Terms of Use
You affirm that you are 18 years of age or older, an emancipated minor, or possess legal parental or guardian permission to use the Website and have received your parent or guardian’s consent to these Terms on your behalf. You represent and warrant that you are fully able and competent to agree to the Terms stated. If you are agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity). If you do not meet the foregoing requirements, you may not access the Website.
Rules of Conduct
You may not engage in any of the following prohibited activities:
- Harassing, tormenting or threatening anyone using the Website;
- Copying, distributing, or disclosing any part of the Website, including without limitation by any automated or non-automated “scraping”;
- Using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Website;
- Transmitting spam, chain letters, or other unsolicited email;
- Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Website;
- Taking any action that imposes, or may impose at our sole discretion an unreasonable load on Website infrastructure;
- Uploading invalid data, viruses, worms, or other software agents through the Website;
- Attempting to obtain any personally identifiable information, including account names and passwords, from any other user;
- Using the Website for any commercial solicitation purposes;
- Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
- Infringing on the intellectual property rights of others, including without limitation any copyrights, trademarks, trade dress, brands, patents, or works of authorship of any kind, whether registered or not; or
- Interfering with the proper functionality or operation of the Website.
Termination of Account
You must act in a lawful and legal manner and abide by all local laws in your jurisdiction when using GroupGreeting. Any type of unlawful or unauthorized use (including intellectual property infringement) of the Website is prohibited and will not be tolerated.
We may terminate or suspend your access to or ability to use GroupGreeting immediately, without prior notice or liability, for any reason or no reason, including violation of these Terms of Use.
You are free to stop using GroupGreeting at any time. Please contact us at [email protected] to delete your account and all content associated with your account.
Privacy
For information about how we collect, use, and share your information, please review our Privacy Policy. You agree that by using the Website you consent to the collection, use, and sharing of such information as set forth in the Privacy Policy.
Subscription Terms
Annual Subscription Plan
GroupGreeting offers annual subscription plans (“Subscription Plans”) to help users save time and money. Each account is associated with a single email address, and therefore, Subscription Plans are for one user per account and are nontransferable. Prices, features, and options differ according to each such Subscription Plan, including but not limited to, the maximum number of GroupGreeting Products to be created and sent during any one-year subscription period. You understand and agree that your use of, and access to, any GroupGreeting Products shall be provided according to the specific terms and limitations that you purchase under any such Subscription Plan.
Billing and Payment Method
By purchasing a Subscription Plan, you agree and acknowledge your Subscription Plan has an initial prepayment feature for one (1) full year of service beginning on the date and time payment is received. You may purchase a plan directly from the Pricing page via credit card. Your Subscription Plan will be added to your account immediately after purchase.
Annual Renewal
Subscription Plans are not automatically renewed. A month prior to the end of each annual subscription term, we will email you a reminder your subscription will be ending. You will have the option to: (a) renew your current Subscription Plan at the then applicable fees; (b) purchase a higher or lower Subscription Plan; or (c) cancel your Subscription Plan at the end of your term. If you elect to renew or change your Subscription Plan, you can purchase the plan at the then-current annual subscription rate for the selected Subscription Plan. If you do not purchase another plan, your Subscription Plan will automatically be canceled.
Cancellations and Refunds
Refunds are provided only for cancellations made within the first thirty (30) days of your subscription period. Refunds will be given less the cost of transaction fees and any GroupGreeting Products delivered within the first thirty (30) days. Following the first thirty (30) days, you may still cancel your Subscription Plan, but no refunds will be issued. Refunds will be issued to the same account from which the purchase was made. You may cancel your Subscription Plan anytime by emailing us at [email protected].
Changes to the Price and Subscription Plans
We reserve the right to change the prices for or alter the features of any Subscription Plan in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes or changes to your Subscription Plan will take effect following notice to you.
Gift Cards Terms
GroupGreeting gift cards (each a “Gift Card” and collectively “Gift Cards”) are subject to the following terms and conditions:
Purchase, Cancellation & Refund Policy
Gift Cards may only be canceled and refunded within twenty-four (24) hours of purchase, and only if the Gift Card has not yet been delivered to the recipient. Once a Gift Card has been delivered, it is considered a final sale and no refunds, returns, or exchanges will be issued.
Delivery Timing and Redemption
A Gift Card redemption link will be included in the greeting card email sent to the recipient. For fraud prevention and to ensure proper fulfillment, the Gift Card can only be redeemed twenty-four (24) hours after the time of delivery. When the recipient clicks the “View EGift Card” button in the email, they will be directed to a secure page displaying a countdown timer. The Gift Card will become available for redemption once the timer reaches zero, twenty-four (24) hours after delivery.
Gift Card Fulfillment Partner
We partner with Prezzee Inc. (“Prezzee”) to supply and fulfill Gift Cards. By redeeming a Gift Card, users may also be subject to additional terms and conditions provided by Prezzee.
- Brand Availability: The selection of available gift card brands is managed by Prezzee and is subject to change at any time without notice.
- Denominations and Limits: Gift Card denominations, minimum values, and maximum redemption limits are determined by each individual retailer and may vary.
- Expiration: All Gift Cards are issued and fulfilled by Prezzee Inc. or the selected retailer. GroupGreeting does not issue its own gift cards. Expiration dates, if any, are determined by the retailer or Prezzee and are subject to their terms and conditions. We are not responsible for, and have no control over, any expiration policies that may apply.
- Liability Disclaimer: We are not responsible for delays, errors, or issues in the processing, delivery, or redemption of Gift Cards by Prezzee or any retailer.
Group Contributions
In order to enable group contributions, the card creator must first purchase a Gift Card. Each additional contribution is processed as a separate transaction and will increase the total value of the original Gift Card purchased by the card creator. Not all retailers allow group contributions, and contributions may be blocked if the Gift Card has already reached its maximum allowable value (generally between $250 and $500, depending on the retailer).
Individual contribution amounts are not visible to other signers. However, both the card creator and the recipient can view a list of who contributed, without seeing exact contribution amounts.
Lost or Stolen Gift Cards
Gift Cards should be treated like cash. We are not responsible for any Gift Cards that are lost, stolen, destroyed, or used without your permission. Lost or stolen Gift Cards cannot be replaced or reissued.
Processing Fees
Each Gift Card purchase includes a processing fee, which supports payment processing, fraud prevention, customer support, and other administrative costs. This fee is displayed during checkout and may vary by currency and contribution amount.
Usage and Limitations
Gift Cards cannot be redeemed for cash, reloaded, resold, transferred for value, or used to purchase other Gift Cards. No promotional discounts or coupon codes may be applied to Gift Card purchases.
Fraud and Abuse
We reserve the right to cancel any Gift Card or associated order if we suspect fraud, misuse, or violation of these Terms. If a Gift Card is found to be part of a fraudulent transaction, it may be deactivated or voided.
Copyright
We do not own or make claims to any User Content or intellectual property you submit or create on GroupGreeting.
If you believe any User Content on GroupGreeting violates your or another party’s intellectual property rights of any kind, including without limitation copyright or trademark rights, please email us the details and location of the alleged infringement at [email protected] and we will review. We will make every reasonable attempt to remove and delete all content that violates such intellectual property rights. In your email, please provide the exact location of the infringement and also include your name, contact information, and phone number.
Intellectual Property
All content on the Website, including but not limited to, the text, code, graphics, logos, brands, trademarks, trade dress, designs, illustrations, and photos created by and for GroupGreeting (“GroupGreeting Content”), is owned by or licensed to Stergeron and is protected by copyright, trademark, and other intellectual property laws under United States and foreign laws and international conventions. You agree not to copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any GroupGreeting Content or any portion of the Website without the prior written consent of Stergeron or as expressly provided herein.
Digital Millennium Copyright Act
We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act (“DMCA”), we will respond to valid notifications of claimed copyright infringement.
If you believe that any content on GroupGreeting infringes your copyright, you may submit a takedown notice by providing the following information in writing:
Attn: DMCA Notice
Stergeron LLC
236 West Portal Ave. #188
San Francisco, CA 94127
Email: [email protected]
- Your physical or electronic signature;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the allegedly infringing material, including its location on the Website (such as a URL);
- Your contact information (name, address, phone number, email);
- A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
Under Federal law, any person who knowingly misrepresents that material or activity is infringing may be subject to liability. Submitting false claims or counter-notices may result in legal consequences.
The preceding requirements are intended to comply with GroupGreeting’s rights and obligations under the DMCA but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.
Custom Card Design Order Terms
GroupGreeting custom card design orders (the “Design”) are subject to the following terms and conditions:
Ownership of Design
All artwork, illustrations, layouts, graphics, designs, and other creative materials created by GroupGreeting in connection with a custom design order are and shall remain the sole and exclusive property of GroupGreeting, including all intellectual property rights therein. Payment for the Design does not transfer ownership, title, or any intellectual property rights to the Customer. The parties agree that the Design is not a “work made for hire” under U.S. copyright law.
Limited License to Use
Upon full payment, the Customer receives a limited, non-exclusive, non-transferable, non-assignable, revocable license to use the Design solely for its intended purpose — as a digital greeting card on GroupGreeting’s platform. The Customer may not reproduce, distribute, modify, sublicense, or create derivative works of the Design without GroupGreeting’s prior written consent.
Company Use and Promotion
GroupGreeting retains the right to display, reproduce, and distribute the Design for marketing, portfolio, and promotional purposes (including website and social media display). If the Customer wishes the Design to remain confidential, they must provide written notice prior to project completion.
Customer Materials
If the Customer provides text, logos, images, or other materials (“Customer Content”) for inclusion in the Design, the Customer represents and warrants that they own or have all rights necessary to use such materials. The Customer grants GroupGreeting a limited license to use the Customer Content solely for purposes of fulfilling the order.
Termination of License
The license automatically terminates if the Customer breaches these terms, including unauthorized use or reproduction of the Design. Upon termination, the Customer must immediately cease all use of the Design and destroy or delete all copies in their possession. Termination does not entitle the Customer to any refund or credit, and GroupGreeting reserves all legal and equitable remedies.
Limitation of Liability
To the fullest extent permitted by law, GroupGreeting shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to the Design or these terms. GroupGreeting’s total liability for any claim shall not exceed the total amount paid by the Customer for the Design.
Third-Party Services
The Website may contain links to or integrations with third-party websites, services, or tools that are not owned or controlled by us, including but not limited to payment processors, analytics providers, or content-sharing platforms. Your use of any third-party services is subject to the terms and policies of those third parties, not these Terms of Use.
We are not responsible for the content, functionality, or accuracy of any third-party services, and we make no representations or warranties regarding their availability, security, or practices. You acknowledge and agree that we shall not be liable for any loss or damage arising from your use of, or reliance on, any third-party services or content.
Billing Errors
In case you identify any billing errors or discrepancies, you must contact us at [email protected] within thirty (30) days of receiving an invoice or billing receipt containing the amount in question. If you do not bring such problem/discrepancy to our attention within thirty (30) days, you agree to waive your right to dispute the error.
Warranty Disclaimer
The Website and all GroupGreeting Products are provided on an “as is” and “as available” basis, without any warranties of any kind. To the fullest extent permitted under applicable law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or suitability of content.
We do not guarantee that the Website or any GroupGreeting Products will be available at all times, uninterrupted, secure, or free of errors. Access to the Website may be suspended, restricted, or terminated at any time for maintenance, upgrades, system failures, or reasons beyond our control. You acknowledge that you use the Website and GroupGreeting Products at your own risk.
Without limiting the above, we will not be liable for any loss or damage arising from any interruption, delay, error, omission, failure of performance, deletion of files or email, virus, defect, or any other issue that affects the operation or availability of the Website or GroupGreeting Products, whether caused by acts of God, communications failure, theft, destruction, or unauthorized access.
Changes to the Website and Services
We reserve the right, at our sole discretion, to change or modify the Website, including but not limited to, adding, eliminating, or changing any GroupGreeting Products, features, GroupGreeting Content, User Content, prices, specifications, references, images, designs, audio, video, or any type of media, at any time and for any reason or no reason without notice.
Force Majeure
We shall not be held liable for any failure or delay in performance of its obligations under these Terms if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, wars, terrorism, labor disputes, internet or telecommunications outages, power failures, or pandemics. In such cases, our obligations will be suspended for the duration of the event causing the failure or delay.
Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Stergeron be liable for (a) any direct, indirect, special or consequential damages, or (b) any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, LOSS OF GOODWILL, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use the Website, including without limitation any damages caused by or resulting from reliance by user on any information obtained from the Website, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance.
Indemnification
You agree to defend, indemnify and hold harmless Stergeron, its subsidiaries, affiliates, officers, employees, contractors and agents from and against any and all claims, causes of action, damages (actual and consequential), obligations, losses, liabilities, costs or debt, and expenses (including attorneys’ fees and costs) and all amounts paid in settlement arising from or relating to any third party claims related to your use of the Website (including any actions taken by a third party using your account).
Dispute Resolution
Subject to applicable law, these Terms and Conditions are governed by the laws of the United States (including the Federal Arbitration Act) and the State of California, U.S.A., without regard to its principles of conflicts of law, and regardless of your location.
Initial Dispute Resolution. If you have any dispute with us, you agree that before taking any formal action, you will email us at [email protected] and provide: (a) a description of the claim or dispute; (b) your contact information (including the email address associated with your account); and (c) the specific relief sought. You and Stergeron agree to make good faith efforts to settle any dispute or claim directly, but if no resolution is reached within thirty (30) days after notice is received, you or Stergeron may commence a binding arbitration proceeding.
Binding Arbitration. If you and Stergeron do not reach an agreed-upon solution within thirty (30) days from the time informal dispute resolution is initiated under the Initial Dispute Resolution provision above, then either party may initiate binding arbitration as the sole means to resolve claims or disputes, (except as provided below) subject to these Terms set forth below.
SPECIFICALLY, ALL CLAIMS OR DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS, THE PARTIES’ RELATIONSHIP WITH EACH OTHER, THE GROUPGREETING PRODUCTS, AND/OR YOUR USE OF THE WEBSITE SHALL BE FINALLY SETTLED BY BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. BY AGREEING TO THESE TERMS OF USE, YOU AGREE THAT YOU AND STERGERON ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE ABILITY TO PARTICIPATE IN A CLASS ACTION.
Arbitration shall be administered by Judicial Arbitration and Mediation Services, Inc. (“JAMS”) in accordance with the JAMS Streamlined Arbitration Procedure Rules in effect at the time the arbitration is initiated, excluding any rules or procedures governing or permitting class actions. Unless otherwise agreed to, all arbitration proceedings will be held in San Francisco, California, U.S.A. However, the parties may choose for themselves whether to appear in person, by phone, or through the submission of documents. The arbitrator’s decision will follow these Terms and will be final and binding.
Survivability. These arbitration terms shall survive termination of these Terms and the termination of your use of the Website.
Severability
If any provision or provisions of these Terms shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.
Survival
Provisions of these Terms which by their nature should survive termination shall survive, including but not limited to: User Content, Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and this Survival section.
Export Control and Legal Compliance
You represent and warrant that you are not (a) located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) listed on any U.S. Government list of prohibited or restricted parties.
California Consumer Rights Notice
Under California Civil Code Section 1789.3, California users of electronic commercial services are entitled to the following consumer rights notice: If you have a question or complaint regarding the Website or GroupGreeting Products, please contact us at [email protected] or by mail at Stergeron LLC, 236 West Portal Ave. #188, San Francisco, CA 94127.
You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Governing Law
These terms will be governed by and construed in accordance with the laws of the State of California, U.S.A. without regard to conflict of laws provisions and regardless of your location.
If you have any questions or concerns regarding these Terms of Use, please contact us at [email protected].