Effective January 1, 2020
Information We Collect
"Personal Information" is information that can specifically identify you. This includes any information you knowingly provide to us. Categories of Personal Information we may collect include:
Identity Data, which includes name and email address.
You provide us with personal information about yourself when you:
- Register or log in to your account
- Edit your account settings
- Sign a card or upload an image to a card
- Contact customer support
We may choose to collect certain electronic information such as cookies, IP addresses, and page history in order to measure user traffic for the Website, as well as enhance your experience with the Website.
You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of the Website’s features.
Usage of a cookie is in no way linked to any personally identifiable information on the Website.
We do not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register for the Services.
In the event that we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us.
Using and Sharing Your Personal Information
We use your personal information to allow you to use the Website to its full capacity and for the following general purposes:
- To perform user authentication;
- To perform specific services that you have requested;
- To respond to your direct inquiries;
- To send you service updates and promotions;
- To troubleshoot any technical issues you may have;
- To conduct internal reporting;
- Where we need to comply with a legal or regulatory obligation; and
- In other ways as required or permitted by law or with your consent.
When you purchase services through the Website, your information must be transferred to a trusted payment processing company that completes the transaction authorization in order for us to receive payment. We do not receive or store any debit or credit card information in our system.
The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal data and limit active use of it.
If you provide your email address in the course of using the Website, we will store your email address along with your password. This allows us to customize your experience, give you the ability to edit content you have previously created, and accumulate all of your cards on one web page for your convenience.
We will send you email confirmation emails after you purchase a card and when the card has been sent to the recipient.
Your Access to and Control Over Information
You have the right to opt out of any future contacts from us or discontinue use of our service at any time. You also have the right to request that we delete all personal information on you from our records.
You have the right to request and review information associated with your account at any time, including the following: categories of personal data collected; methods and reasons for collecting personal information; the categories of recipients of your personal data; and how long we use or store your personal data.
It is your responsibility to update all personal information on the Website to make sure we have all the correct information. You have a right to correct your personal data should you find any information to be in error.
If you wish to exercise any of the above rights, please contact us at [email protected]
The security and confidentiality of your information is important to us. We will take all reasonable measures to protect any and all personal information that you have submitted to us. We have both technical and administrative measures to protect information. However, although we take steps to prevent unauthorized access to or use of personal information, the Internet and our Services are not 100% secure. Therefore, we are not able to guarantee that information we collect or store will always be protected from unauthorized access.
How to Contact Us