Frequently Asked Questions

How does it work?

GroupGreeting is a simple online service that lets multiple people (co-workers, friends, family) sign a digital greeting card for someone. You create the card and then invite other people to sign it. By using GroupGreeting, you will no longer have to discreetly pass the "manila folder" around the office or amongst friends.

How much does a GroupGreeting card cost?

Each card costs $2.50 USD. This includes unlimited signers, unlimited pages, multiple templates, and a PDF version of the card. We have partnered with PayPal to make your transactions secure.

I sent a GroupGreeting card, but the recipient didn't receive it. Why?

If the recipient's email address was entered correctly, then our GroupGreeting email was very likely blocked or deleted by the spam filter and/or email provider. The best way around the spam issue is for you to email the recipient directly. You may forward the notification email we automatically send to you at the same time we email the recipient, or you may simply copy and paste the card link in a new email. This way the email will come from a recognized address rather than ours.

If you did not receive the notification email from us, then your spam filter and/or email provider may be blocking or deleting our emails to you as well. Adding "noreply@groupgreeting.com" to your address book should help with this issue in the future.

How do I create a custom cover?

To create a custom cover, please choose the Custom Card option on the cover selection page. After you have purchased the card and it is active, go to "Add Image" and upload an image in one of the following file formats: jpg, jpeg, gif, bmp, png (max file size: 5 MB).

Can I print the card?

After the card is sent, a PDF version of the card will be available on the card viewing page. Please note the printed copy will be a low-resolution version as the card is primarily intended for online viewing.

How do I edit something that I wrote?

Once you submit your message, you cannot edit the text. However, you can delete and rewrite your entry. To do so, log into your account and click "Edit Entries". If you do not have an account, register with the email you used to sign the card.

Someone has written on top of another person's text. How do I fix it?

Log into your account and click on "Edit Entries". Then select the message and relocate it on the page or move it to another page.

Have more questions?

If you don't see your question answered here, just contact us.